Responsibilities
- Maintain overall accountability for client satisfaction, retention and growth.
- Maintain up-to-date knowledge of our technology product.
- Chatbot project implementation utilizing our platform.
- Create product demonstrations in person and online, tailored to the client's needs.
- Manage key accounts, acting as the point of contact for projects.
- Understand customer goals, plans, challenges, and timeline.
- Strive to continuously improve our project management process and demonstrate a willingness to learn and implement best practices and new methodologies.
- Provide regular communication to management on client concerns and feedback.
- Conduct periodic reviews with clients and recommend new products/services as appropriate.
- Assist in the development of sales and marketing strategies for our products and services.
This role is best suited for a fast learner who is not afraid of exploring the undiscovered territories of Artificial Intelligence. We are looking for a candidate with strong analytical, problem-solving and technical skills who can keep up with the fast-changing innovative environment.
