Account Management Associate

GatedTalent - Connecting Top Executive Search Firms And Executives

Early Applicant

24 days ago
Be among the first 50 applicants

Exp: 0-2 Years

Full time

United Arab Emirates, Dubai

Job Description

Responsibilities

Building and maintaining strong client relationships by understanding their needs and preferences.
Serving as the primary point of contact for client inquiries and issues, and ensuring timely resolution.
Collaborating with internal teams to develop strategies that meet client objectives and drive revenue growth.
Monitoring account performance and preparing regular reports for clients on key metrics.
Identifying opportunities for upselling or cross-selling products and services to existing clients.
Assisting in the onboarding of new clients and providing training on products and services as needed.
Conducting regular check-ins with clients to ensure satisfaction and address any concerns.
Implementing retention strategies to reduce client churn and increase loyalty.
Contributing to the development of account management best practices and processes.
Keeping abreast of industry trends and competitive landscape to provide insights and recommendations to clients.
Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
Strong understanding of financial principles and analytical skills.
Excellent communication and interpersonal skills.
Prior experience in account management or customer service roles is preferred.
Proficiency in Microsoft Office Suite and CRM software.
Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
Strong understanding of financial principles and analytical skills.
Excellent communication and interpersonal skills.
Prior experience in account management or customer service roles is preferred.
Proficiency in Microsoft Office Suite and CRM software.