*IMMEDIATE JOINING*
The Account Manager is primarily responsible for the management of relationships with clients.
Roles and Responsibilities
- Fully understands and applies the SOCIALEYEZ brand identity including our Vision, Mission, Core Values, Core Purpose and Brand Promise. This identity needs to guide all our actions and communications.
- Ensuring each team member are trained when joining the business but also offers ongoing training and support throughout.
- Developing effective strategies for each client following the company's strategy outline and ensuring strategies are creative and innovative.
- Ensuring the team has completed documentation in place for each client in line with company's policies.
- Ensuring the team is delivering regular insights to their clients.
- Meeting clients regularly & working towards maintaining high satisfaction scores.
- Reviewing the monthly client reports from the team.
- Regularly initiating new highly strategic, innovative & creative campaign ideas for clients.
- Research top influencers, competitors and trends in clients industry.
- Create timely and engaging content plans optimized for platform used and intended audience.
- Set guidelines for team members including community managers/customer service.
- Analyze and report social media actions on a monthly basis for successes and new opportunities.
- Conceptualize engaging and professional visuals with creative team / and content with copywriters, that reflect client and their brand (Customize social media pages (ex. Facebook, Twitter, Google+, YouTube), develop supporting offline collateral, create original content, etc.).
- Continuously brainstorm for new campaigns and ideas with team members.
- Approving all quarterly client activation plans & suggested campaign ideas.
- Work towards bringing more leads and upselling.
- Perform other job-related duties as assigned by direct manager.
Experience
- 4 to 5 years in digital marketing with strong focus on social media, with an agency background
- Should have worked with the government entities in the UAE (any emirate)
Behavioral Skills
- Team player
- Organizational Commitment
- Accountability and Ownership
- Adapting to change
- Creativity
- Flexibility
- Motivating Others
- Negotiation and Persuasion
- Relationship Building
- Analytical Thinking
- Balanced Decision- Making
- Leadership
- Strategic Thinking
- Result Focus (Delivering Results)
Technical Competencies/Skills
- Solid understanding of project management and reporting on progress
- Excellent command of English and Arabic
- Strong knowledge in MS Office
- Developed & implemented multiple social media strategies
- Strong understanding of social media advertising across Facebook, Twitter, LinkedIn and YouTube
