Works closely with accounts to determine their present and future needs and propose suitable products, services, and upgrades to maintain and grow revenue for the organization
Acts as the main interface between the client and the organization to ensure an optimal level of service is always provided and continually seeks the opportunity to participate in client's strategic business planning processes
Identifies and gains new business through different sales techniques
Collaborates staff to complete tasks associated with retaining the major/key/named client account
Conducts sales presentations and demonstrations, prepares account and opportunity plans, and coordinates the preparations of proposals, tenders, and contracts
Builds relationships with partners/vendors and identify areas of mutual interest as a means of maintaining a business relationship. Behavioral Competencies: Client Focus, Communication, Continuous Learning, Creative Thinking, Decision Making, Impact and Influence, Initiative, Networking / Relationship Building, Planning and Organizing, Results Orientation, Teamwork Functional Competencies: Account Management, Consultative Selling, Opportunity Management, Presentation, Negotiations, Partnering
Requirements
2-5 years of relevant experience selling software solutions, NOT security NOT network NOT infrastructure, and NOT product selling
Bachelor's degree in Business Administration, Marketing, or a related field
Proven experience working as an Account Manager or in a similar role
Excellent communication and negotiation skills
Strong customer service orientation
Ability to build and maintain relationships with clients
Good understanding of sales and marketing principles
Strong problem-solving and analytical skills
Ability to work independently and as part of a team
