Account Manager

Do you want to work for the global leader in the language services and technology industry Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively And are you the type of person who enjoys an integrity focused, fast-paced, entrepreneurial, innovative, vibrant environment Then we'd like to hear from you!

TransPerfects vision is to be the world's premier provider of global language and business solutions. We will accomplish this by applying our values, passion, dedication, and innovation to help our clients improve their businesses and achieve their goals on a global scale. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes.

Thats enough about us what about you We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path for career and personal development and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head under pressure and really owning your role, taking responsibility for your clients and their business success. If this sounds like you, we would love to hear from you! We have over 100 offices worldwide but this particular opportunity is to be based in our Dubai office.

Position Summary: The main focus of the role is developing new business relationships and serving as the first level of support to existing clients within the legal industry.

Key position responsibilities:

• Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfects services
• Identify prospective customers and individual organizations to focus on sales activities
• Develop new client relationships via cold calling, Internet, and trade shows
• In coordination with Sales Management, identify, qualify, develop and close sales opportunities
• Promote and educate clients regarding TransPerfects services
• Provide customer support and manage client expectations in liaison with the Production Management Team
• Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
• Take an active role in learning about each clients industry, business needs and company culture to identify new business opportunities and provide a high level of service
• Perform other special projects or duties when required

Skills required:

• Commit to a high level of integrity and service
• Deliver quality work
• Service focused with a desire to exceed clients expectations
• Owning your performance and taking responsibility
• Multitask and work with a sense of urgency in a fast-paced environment
• Commit to always treating everyone (from clients to co-workers to vendors to business partners) with the ultimate level of respect
• Work well in a team with people from a variety of different backgrounds and cultures
• Build and maintain strategic relationships with clients and co-workers
• Celebrate diversity and embrace new ideas and differing perspectives
• Be financially responsible and make sound financial decisions
• Take active measures to achieve results and solve problems

Experience required:

• Prior experience in professional sales, delivering excellent client service or building strategic relationships
• Excellent problem solving skills
• Superior written and spoken communication skills
• Good analytical skills needed to project revenues, monitor budgets and other necessary calculations
• Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds, work as part of a team, take active measures to solve problems and commit to a high level of service
• Degree or equivalent experience

TransPerfect values equal opportunities. Applicants are therefore considered regardless of their age, gender, race, ethnic origin, skin colour, religion, belief, descent, genes, disabilities, sexual orientation, marital status or other characteristics worthy of protection. Applicants with disabilities are welcome and encouraged. If you experience any issues with your application process or require assistance please contact [Confidential Information].

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