This position involves extensive computer work, including the generation of pre-bills, performing narrative edits, and billing. It also involves working with attorneys and clients on collecting unpaid balances, interacting with clients via meetings, telephone, email, or written communications, and producing reports as needed.
Responsibilities
- Oversee and maintain the complete billing process for multiple lawyers/clients while ensuring all invoices are billed accurately and timely.
- Maintain compliance with firm billing policies and client billing guidelines.
- Assist attorneys and firm management with collections, including client contact, notifying Partners of past due balances that require additional follow-up, letters or emails to clients or former clients.
- Ensure the timely submission of e-bills, including all necessary supporting documentation.
- Research and reconcile client accounts, payments, unapplied cash, etc., to ensure a prompt resolution.
- Respond to information requests related to WIP, A/R, billing reconciliations, trust balances, and applications of cash.
- Adhere to approved alternative billing arrangements.
- Monitor accounts receivable, research and resolve disputes and keep client collections activity accurate and up to date in the LMS collections module.
- Prepare periodic aged A/R reports for firm management, and ad-hoc reports as needed.
- Monitor aged unbilled time and identify irregularities.
Qualifications
- 5 years of relevant professional experience, preferably in a law firm or professional services firm.
- Experience with electronic billing.
- Proficient in MS Word, Outlook, and Excel.
- Bachelor's degree in accounting preferred, but not required.
- Ability to work well in a fast-paced environment and meet deadlines.
- Committed to exceptional client service.
- Ability to work collaboratively with all levels of the organization and demonstrate a team-oriented work style.
- Excellent organizational skills and attention to detail.
- Strict and complete adherence to maintaining confidential and sensitive information.
