Greet visitors, answer or redirect general inquiries in person, by telephone, and via email, and respond independently to inquiries that are specific and require a thorough knowledge of established policies and procedures.
Provide program and admissions information to potential applicants, students, and faculty.
Act as a liaison between students and the various individuals and offices within and external to the department
Ensure that there are no conflicts with student timetables and work with the appropriate office to resolve course conflicts.
Monitor student course registration and provide electronic permissions to allow students to enroll in limited enrolment courses with the Program management team
Write a variety of documents such as correspondence, reports, and meeting minutes. Format, word process, edit, and proofread a variety of documents and materials.
Gather and compile data and documentation for a variety of reports, memos, and program activities. Gather, assemble, and distribute documentation required for registration, course material, grade appeals, reinstatements, course overload and prerequisite permissions, and transfer credits.
Collect, verify, and input data into a variety of spreadsheets and databases.
Assemble, copy, collate, and disseminate a variety of documents and materials.
Open and distribute incoming mail and faxes and prepare outgoing mail, faxes, and courier shipments.
Maintain the confidentiality of student files and documents
Any administrative task as assigned.
Job Requirements:
Experience of 1-3 years
Excellent command of English
Proven experience as an administrative assistant or in a similar role.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
