Key Responsibilities/Duties
- Strategy and Planning
- Assist in the development, implementation, and update of the section related policy, procedures manual, delegation of authority, systems user manuals, and standard forms, and ensure alignment with ADAA's overall policies and procedures.
- Assist in the development, implementation, and update of the section's strategic, budget and procurement, and operational plans, ensuring alignment with the department and sector's strategy and objectives, and ADAA's mission and vision.
- Ensure to meet individual Key Performance Indicators (KPIs) to improve efficiency and effectiveness.
- Operations (with sub-headings)
- Assist in the delivery of general administration activities such as travel and hospitality, logistics and transportation, mail and filing, meetings and events etc. in accordance with the budget and policies of the entity.
- Distribute mail received from the post offices and courier companies.
- Follow up with all travel requests raised by the employees and relevant parties to ensure that the requests are in line with the travel policies and procedures. Coordinate with the travel agencies for relevant travel bookings.
- Assist in the planning and organizing of meeting rooms or venues as and when necessary. Update and maintain the meeting rooms booking logbook accordingly.
- Assist in the general clerical activities such as filing, copying, faxing, data entry / retrieval, scheduling meetings as required.
- Liaise with housekeeping staff to ensure the reception area of the Chairman's Office are always kept clean and tidy.
- Assist in the preparation of related reports and statements as and when required.
- Talent Management and Development
- Ensure completion of required trainings and certification programs in order to keep current with job requirements and ensure continuous performance improvements.
- Obtain timely performance review assessments for midyear and annual performance review and ensure to meet the set KPIs.
- Keep current with updated information relevant to the role to ensure standard performance level is achieved.
- Contribute to knowledge dissemination/sharing to build internal capabilities of the team and maximize their effective performance.
- Contribute to the development of UAE National employees in line with the objectives of the Authority and its Emiratization strategy.
- Corporate
- Ensure adherence and compliance with all ADAA corporate policies, procedures and guidelines (HR, IT, Procurement, Finance, Health and Safety, etc.).
- Prepare section's related correspondence such as e-mails, memos, and letters to ensure professionalism, completeness and accuracy of information.
- Retain, document, preserve, and archive section's related physical and electronic records in accordance with relevant policies and procedures.
- Respond any section related queries and provide required support to relevant ADAA's organizational units and employees as and when required.
- Utilize relevant technologies used within ADAA in order to optimize work efficiency.
- Demonstrate compliance with ADAA's values, Code of Business Conduct and ethics at all times to support the establishment of a value driven culture within the Authority.
- Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
- Contribute to the preparation and submission of timely and accurate statements and reports to meet department requirements, and quality standards.
- Co-operate in the implementation of the relevant health and safety legislation, policies and procedures, in the performance of duties.
- General
- The level of performance should reflect the academic qualification, type of courses in the field of specialization, employee job level, and the level of productivity.
- The academic and professional certificates required and approved by ADAA should be acquired within the period specified and based on the employee's Individual Development Plan.
- Perform the task and responsibilities independently unless an approval or directive was obtained to delegate the task to other employees in case of incapability to perform the tasks and responsibilities.
- Ensure teamwork, collaboration, and dedication in performing duties.
- Execute any other task and activities as per the leadership directions.
Requirements
3+ years of relevant experience
Bachelor Degree in relevant field