Job Description
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Desired Candidate Profile
Profile:
Proven work experience as After Sales Manager
Understanding of the After Sales Process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic Invetory skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Flexibility to work various shifts
Bachelor Degree
BSc in Marketing or related field is a plus
Education:
Bachelor of Business Administration(Management)
Gender:
nm
Nationality:
Any Nationality
