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51Talk Headquarters

After Sales Service Specialist

Early Applicant
  • 14 days ago
  • Be among the first 50 applicants

Job Description

Company Details

About us: Established in 2011, 51Talk is a global EdTech leader and NYSE-listed multinational company. We provide English E-learning platform to children. Attached to our official webpage for your reference:

https://en.51talk.com/

https://www.linkedin.com/company/51talkhq/viewAsMember=true

Responsibilities:

  • Provide corresponding teaching services for the college according to the company's service process.
  • Monitor the quality of teachers teaching and support users learning progress, provide timely feedback, resolve any issues, and actively promote the improvement of teaching quality.
  • Maintain good communication with paying students and parents, provide learning planning and suggestions to achieve sales targets.
  • Improve customer satisfaction, expand customer resources, and actively promote user recommendations and referrals.
  • Track student learning and resolve issues related to student and parent learning effectiveness.

Qualifications:

  • English can be used as a working language, and strong active communication skills.
  • Cheerful, positive and affable.
  • Team spirit, sense of responsibility and strong execution.
  • Passionate about the education industry.

  • Salary 7K up to 15K gross as a basic salary based on your operational interview
  • Uncapped commission
  • Location New Maadi
  • Working Hours: Sunday - Thursday (12PM-9PM), Saturday (12PM-4PM), Break Included (1 hour and 15mins Scheduled)

More Info

Industry:Other

Function:Edtech

Job Type:Permanent Job

Skills Required

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Date Posted: 13/11/2024

Job ID: 100196209

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Last Updated: 26-11-2024 06:07:21 PM
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