Role Purpose
To follow up and improve services for domestic customers.
Job Accountabilities & Activities
- Monitoring the performance of projects for the business sector and preparing reports for this task.
- Inventory and solve customer problems and assess the level of service provided to the client and prepare reports for this task.
- Monitor Staff performance and prepare reports for this task
- Monitor the follow-up of ATM cards, insurance cards, Iqama cards accommodation, etc.
- Develop and organize the Section by improving procedures, restructuring the department and preparing reports for this task
- Develop criteria to measure the performance indicators of the department and to measure the quality of the submission and prepare reports for this task.
- Monitoring for following up with the monthly invoice payments of business clients And payments Collecting customer
- Managing delivery workers to customers and receive workers whom return from customers.
Education & Certifications
Bachelors degree in any related field.
Required Years Of Experience
2 Years Experience in the Business (Customer services )
