Application support specialist - Data Application

- Experience in Application production support within the ITIL Framework.

- Excellent knowledge and hands on experience in

Application trouble shooting, configuration and maintenance.

- Application performance tuning and optimization

Resolution of tickets with quality and within SLA.

- Proactive monitoring and incidents analysis.

- Experience in Workflow maintenance and Configuration.

- Very good knowledge of reporting tools viz. MS Power BI, SSRS Reports, Tableau and QlikView.

- Experience in debugging any report and dashboard related issues.

- Knowledge on relational and non-relation Databases (Sybase IQ, Oracle, MSSQL, SAP HANA, PostgreSQL, Hive).

- Proficient in writing advanced Hive queries.

- Hands on experience in Windows and Unix Command.

- Good / fair knowledge on ETL tools like Informatica Power Center / BDM as part of report

- Good knowledge of Open-source applications/application components.

- Knowledge of Informatica batch jobs Monitoring and troubleshooting is an added advantage.

- Good knowledge of application licensing investigation.