Assistant Chief Steward

Job Summary

To assist the Heart of House Manager in cleaning of F&B equipment, facilities and utensils, as well as the return of cleaned items to the respective area and proper storage, or any other assignment given by the management if and when required. It is mandatory to be vigilant and aware of individual responsibilities of HACCP.

Essential Duties and Responsibilities:

Operations

Responsible for the proper and adequate supply of China, Glassware, silver and other services ware to preparation and service areas. Responsible for maintaining approved and established par stock and inventory levels.

Responsible for the cleanliness and orderliness of all kitchens during all service periods and in close relation to the kitchen team to assure the proper execution of such task is observed in all areas.

Responsible for complete and throughout sanitation of all kitchen's preparation, food receiving and storage areas, in direct collaboration with his/her immediate subordinates and the entire kitchen crew.

Responsible for maintaining good working conditions and appearance of glassware, silver and service ware or any other equipment pertaining to equipment.

Responsible for monitoring any support concession or contract cleaning on property, including night cleaners.

Responsible for the storage, transportation and all procedures relating to proper handling of department equipment, and to conduct constant inventories to identify any variance in par stocks.

Reviews and updates all stewarding positions, descriptions and performance standards.

Ensuring that all associates wear a clean and proper uniform as stated in the hotel policy and that grooming standards are in effect.

Approves all stewarding schedules to ensure proper coverage in all areas of operation at all time.

Responsible for enforcing procedures related to handling stewarding equipment, washing and sanitizing chemicals, oil disposal, hazardous chemicals, established with a properly demonstrated method of operational training under the supervision of the chemical supplier chosen by the hotel. The same must also ensure sufficient training on usage of department-related products such as chemicals etc.

Maintains positive and cooperative working relationship with all departments and associates to ensure professional daily operation.

Conducts regular breakage awareness and proper handling training.

Attending Events Coordination Meeting.

Institutionalize within the department and the hotel the group environmental procedures motivating continuously waste reduction, proper recycling, minimizing unnecessary procedures whenever applicable.

Responsible to maintain departmental related costs including hotel equipment and operating supplies replacement, cleaning supplies and all other stewarding related expenses to an approved level.

Conducts daily briefings informing all his subordinates of daily operations, upcoming events and possible preparation requirements setting appropriate timing not influencing the overall operation.

Responsible that all cleaning procedures are followed by his subordinates without damaging kitchen equipment.

Participate in China, glassware, silverware inventories as necessary.

Completes other responsibilities as assigned by the EAM i/c F&B.

Be environmentally friendly, reduce waste, recycle when possible and as per the hotels implemented standard of waste segregation, reuse whenever applicable.

Assistant chief steward must be cost conscious and try to avoid any wastage of chemicals or general storeroom items as long as adhering to established hygiene rules & regulations.

Must control the general storeroom and chemical storeroom requisitions and only approve such items that are really and necessary deemed as requirements for the day-to-day operation and which are in line with forecaster business volumes.

Follow up and ensure no details are overlooked. Assume personal responsibility and accountability. Use thoughtful judgement. Avert or solve problems discreetly and promptly.

Team player who values teamwork and is able to communicate effectively with all levels of associates.

Discreet, reliable and honest. Positive can do attitude, motivated, passionate and seeks opportunities to be multi-skilled and trained.

Guest-driven and friendly. Outgoing, pleasant personality with significant guest interaction.

High degree of integrity and sincerity.

Able to embrace and respect the local culture.

Able to accept criticism from others very positively.

Able to learn rapidly, adjust and grasps changes quickly. Be able to think on her/his own when required.

Talent & Culture

Oversee the punctuality and appearance of all stewarding associates under your direction, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department's grooming standards.
Assists in the training of the associates ensuring that they have the necessary skills to perform their duties with the maximum efficiency.
Supervises the associates within the department, ensuring that the correct standards and methods of service are maintained as stated in the Departmental Operations Manual.
Develops the skills and effectiveness of all stewarding associates through the appropriate training, coaching, and/or mentoring.
Supports, demonstrating and reinforcing Rosewood Hotels & Resorts Values and Culture Characteristics.
Ensures that associates have a complete understanding of and adhere to associate rules and regulations.
Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.