Assistant Manager- Risk & Compliance

Position: AM Risk & Compliance

Job Responsibilities:

Deploying Processes & Policies for Privacy Security Management System to comply to Data Protection requirements

Deploying ISO 27001/PCI DSS/COPC certification for the entity and conducting detailed Internal audits basis ISO 27001, COPC & data protection guidelines for BPO vertical

Conducting Contractual Audits for the processes in the entity and interact with process owners and help in closure of audit gaps

• Provide training to new team members on Privacy & Information Security & Internal Audits methodology
• Maintain regular functional compliance cadence with leadership
• be able to identify trends through data analysis and be able to incorporate in the reports/reviews
• identify and share process Improvement ideas in order to mitigate Risks and implement controls
• client calls/meetings and act as front face for weekly/monthly/adhoc client interactions / reviews
• be able to conduct independent fraud investigations and should be well versed with different investigation techniques and criticalities
• know how to document detailed investigation summaries and maintain stringent timelines
• have good knowledge of conducting Risk Assessments to identify prevailing risks in the system and publishing final risks to Operations and Client

Knowledge, Skills, Other Abilities:

Should have conducted Internal Audits

Should have excellent communication, presentation & excel skills

Should have an analytical capability

Should be a quick learner

Should be comfortable with rotational shifts

Should be fluent in English (written and verbal)

Relevant Experience & Desired Education:

Minimum 5-7 years of relevant experience in driving and implementing Risk and Compliance Policies & Audits

Graduate Any specialization