Job Purpose
The incumbent will be responsible for end to end management of Exports and related sub products ensuring optimal risk and control measures. The responsibility includes highest customer service for various business segments, providing consultation to external customers in the area of Trade Finance and to CIBG, FIG and RBG. In addition, the incumbent will be responsible for maintaining agreed SLA thresholds for Trade Finance Transactions received by the Bank, creating innovation culture and handle projects related to Process re-engineering
Key Result Areas
- Provide advice and consultation to commercial customers related to Guarantees, LC Issuance , Risk Participation.
- Provide advice and consultation to Product Development Team with respect to Trade Finance activities in accordance with International Practices and ICC Publications/OPM/APPM/Local Rules and Regulations.
- Ensure all procedures that are developed comply with Bank Policy and Guidelines.
- Review customer complaints and take immediate action to satisfy them.
- Ensure MBOs achieved on time.
- Exercise due diligence in checking applications particularly for Priority Customers, High value transactions, request for Back to back Letters of Credit/ Red clause letter of credit/AOP/Transferrable LC.
- Ensure SLA adherence. All processing should be as per SOP/OPMs and UCP/ISBP as applicable and approved as Product Program. Charges recovery to be as per the extant guidelines.
- Perform sanction checking of relevant parties in documents, checks related to TBML
- Handle Commodity Trade Operations documents
- Ensure no unattended reconciliation entries pending in Nostro or Internal accounts on daily basis.
- Ensure cross skilling for entire team in at least 2 more products.
Knowledge, Skills and Experience
- Graduate with thorough and in depth understanding of Trade Finance products and functions.
- CDCS/CITF/CTFP/CSDG certified
- Thorough understanding of Swift, Trade Finance and Financial Operating Systems.
- General Banking knowledge.
- A Minimum of 15-20 years experience in Trade Finance.
- Strong Communications and interpersonal skills.
- Proficiency in MS Office (Word/Excel/PPT)
- Attentive to details, strong analytical skills and interpersonal skills
- Able to work under pressure, excellent organizational skills and good team player.
