Female Establish and improve the reputation of the hotel by offering a very personalised style of service as per the hotels standard operating procedures.
- Timely attend all the telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette.
Answer phone, direct to appropriate person and / or take messages. - Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos etc
- . Promptly respond to all inquiries.
Compose, publish and distribute Banquet event order (BEO) / Banquet Function Plan (FP) to all department heads and personnel who are involved in servicing banquets function.
- Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guests general comfort and well being.
Job Types: Full-time, Contract
Contract length: 36 months
Experience:
- Banquet Sales: 1 year (Preferred)
Language:
License/Certification:
* Driving License (Required)