Barista

Job Description
Scope and Objectives
You are responsible for, but not limited to, the overall bar operations of the outlets. To provide support to the team in ensuring that the highest standards of service are offered to our guests.
Food & Beverage Mission Statement
Food & Beverage will be recognized as the market leader by providing consistent and personalized service, by offering innovative concepts and products, not yet available on the market. We are committed to create an environment where teamwork is honored, honesty and integrity are valued. Our well trained and professional colleagues will be focused on delivering high quality products and memorable experiences that will strengthen our customer engagement in the resort and through social media.
Fairmont is a place where the well-being of our guests is our main priority. We will emotionally engage the local and international community, anticipate and exceed their wishes and needs, thus creating guests for life. Our Food and Beverage outlets will capture the attention of global media, making it the first choice for international awards and social events and becoming the benchmark for Local and international Food & Beverage industry.
Our financial success will strengthen the food and beverage reputation amongst current and new owners, by achieving Top Line Revenue and high EBITA surpassing their budget expectations. It is our responsibility and commitment to give back to the community by being a true heartist Ambassador.
Our Motto
Gracious with people, ruthless with standards and hungry for more.
Grooming
Our appearance is a statement of who we are. Our grooming should create a professional image at work that is why our every team member needs to follow the grooming standards at all the time.
Personal Attributes
Motivator & role model
Positive attitude and well spoken
Result driven
Displays initiative
Commitment to professional values
Team creator
Customer / people oriented
Creative / open-minded
Key Deliverables and Responsibilities
Ensure correct grooming standards are followed at all times
Follow the Care Programme at all times
Follow up on all financials, LQA, Forbes and TrustYou targets
Is aware of the daily and monthly financial targets
Actively contributes towards the achievement of financial targets
Keep manager on duty updated of any guest feedback so they can update the Glitch Report
Completes the relevant opening and closing checklists
Maintains the HACCP & FIFO standards as required by the regional governing body
Handle financial procedures according to guidelines set by the finance department
Assume the responsibility of daily beverage operations
Attends daily briefings prior to commencement of shift
Ensure all appropriate equipment is on hand for each service period
Should be creative, confident and prepared to think outside of the box
Following the personal development plan set by the Restaurant General Manager
Ensure the operational inventory is always accounted for and in immaculate condition
Create opportunities for upselling products
Follow Hotel Evacuation Policy in case of an Emergency
Ensure awareness and delivers the optimum levels of service and guest satisfaction
Conducts in weekly alcohol and liquor inventory
Prepares Store requisitions / Bar requisitions, etc.
Flexible to work in other areas when required by the immediate Supervisor.
Records and submits all inventory transfer records
Record any wastage, breakage or lose
Ensures excellent set up and delivery of the outlet bar
Prepares the relevant mise en place for all beverage related requirements
Picks up and stores all the beverage related inventory
To feel empowered, proactive and accountable within the work place

Desired Candidate Profile

Profile:
Qualifications
2-3 years in similar position in international 5-star hotel or high-end bar
Talkative person, outgoing, easy to connect with guests, task oriented, organized and creative
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality