Overview:
About The First Group: Over the past two decades, The First Group has forged a reputation as one of the hospitality industrys leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality is encapsulated in our fast-growing portfolio of award-winning hotels and residences, exciting F&B outlets and lifestyle venues, and delivered through our array of complementary third-party hotel and asset management services.
Core to our vision for the future of hospitality is The First Collection, our award-winning hotel brand that reflects the rich culture, innovative spirit, and unparalleled refinement for which Dubai is famous for. The First Collections urban lifestyle resorts, situated in prime locations across Dubai, are renowned for their unique blend of world-class hospitality and modern flair, as well as their cutting-edge guest facilities and services, which include exclusive access to the stunning Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah.
Every hotel in our fast-growing portfolio reflects our ambition to capture the essence of urban living, blending it seamlessly with the tranquillity of a serene getaway. The First Collection echoes the citys heartbeat, ensuring all our guests are made to feel a part of the magnificent tapestry of Dubai, the worlds most exciting metropolis.
Job Description:
Perform all necessary tasks to service beverages in the outlet according to the standard of the hotel.
Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipes and presentation standards. Follows health, safety and sanitation guidelines for all the products.
Receive and process payments.
Achieve total guest satisfaction and organizational profitability through effective utilization of all resources.
Work towards the timely set up of the outlet areas and the completion of all mise en place work in line with the opening hours.
Delight the guests by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue.
Keep the supplies and stock upto requirements. Prepare store requisitions.
Extend prompt services to all guests and treat guests and colleagues in a courteous manner.
Ensure all hygiene standards are met and kept within the outlet environment.
Ensure all opening and closing checklists are complied with at all times.
Proper shift handovers to inform colleagues about what happened in the shift and what is important for the rest of the day/week.
Conduct weekly training sessions on coffee and tea preparation, current and upcoming promotions and up-selling of any F&B products in conjunction with the outlet supervisor.
Attend all F&B menu item related trainings.
Support and provide assistance to other outlets whenever necessary.
Desired Skill & Expertise:
Preferably female, 1-2+ years barista experience, good looking as they would be the hotel's first impression.
Prepares high quality coffee.
Maintains great customer service to all guests.
Planning and organising tasks, people and supplies.
An excellent command of English, proficiency in any other language is a plus.
A high standard of personal presentation and hygiene.
Warm, lively and energetic personality while being customer focused.
