Mixing Beverages: Prepare alcoholic and non-alcoholic beverages for bar and dining room guests. Proficiently craft cocktails and mix drinks according to standardized recipes or customized requests.
Customer Service: Engage with guests, take orders, and serve snacks and drinks. Ensure customer satisfaction through attentive service and prompt response to any issues or special requests.
Maintaining Supplies: Keep track of inventory and order bar supplies as needed. Responsible for the proper use and maintenance of all bar equipment.
Cleanliness and Safety: Maintain a clean bar area by following sanitation standards and procedures; comply with all food and beverage regulations. Ensure the bar environment is safe for staff and patrons.
Payment Handling: Issue bills and process payments, ensuring accuracy in transactions. Handle cash, card payments, and tabs efficiently.
Menu Knowledge and Promotion: Understand the menu offerings and promotions, provide recommendations based on guest preferences, and upsell when appropriate.
Team Collaboration: Coordinate with kitchen staff and management to achieve smooth operations. Participate in staff meetings and training as required.
Compliance and Regulations: Stay updated with new beverage trends as well as local alcohol service regulations. Ensure compliance with legal requirements and company policies.
Event Preparation: Assist in the setup of bar services for special events or private parties, ensuring customized preferences are met.
Problem Solving and Adaptability: Handle stress and adapt quickly to changing environments, managing multiple orders simultaneously while maintaining quality and speed of service.
These responsibilities aim to ensure efficient operation of the bar area, outstanding customer experiences, and adherence to legal and company standards.