Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices
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Provide prompt and consistent bar service to guests and servers throughout the cruise.
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Set up and break down bar - stock and restock bar according to prescribed par specifications, clean bar thoroughly in accordance with standard operating procedures.
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Maintain the cleanliness and safety of the bar and all common areas and service stations, clean glasses, utensils, bar equipment, bar tops, refrigerators, and all other equipment and work areas.
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Provide information to guests including beverage and food menu descriptions, entertainment options, cruise route and points of interest.
To supervise the consistency of quality and efficiency of beverage service.
Manage inventory checks and ordering requirements for approval of section head. .
To coordinate and execute functions assigned by management. .
To observe daily conditions of all physical facilities and equipment in the restaurant; makes recommendations for corrections and improvements as needed. . .
To communicate with the Chef and Food and Beverage Head to discuss menus, marketing strategies and guest comments and concerns.
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Maintain highest standards of Quality Assurance and Guest Satisfaction in accordance with set KPIs.
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To promote good public relation and handle complaints or concerns of guests. .
Responds swiftly and effectively in any emergency or safety situations. .
To train order taker on order taking, menu knowledge, proper selling and techniques.
Maintains Hygiene standards in line with the Food & Beverage Safety Standards of the company and conducts training as necessary.
The ability to conduct the initial and continual training of all new and current food and beverage service employees. .
To promote team work and foster a harmonious working climate. .
To promote cleanliness environment in all working area.
Any and all other work as required to complete the primary purpose of the position. .
