We are seeking evening/night Guest Services Specialists (we call that a Bay Host). Bay Hosts are dedicated to delivering exceptional service and genuine hospitality. Bay Hosts have extensive knowledge of our food and beverage offerings and are people-oriented, fun and engaging. Bay Hosts are entertainers, ensuring that each Guest has a memorable experience each and every visit. Bay Hosts report directly to the General Manager.
Responsibilities include the following:
- Provide above-and-beyond service to Guests with a friendly face
Own the overall Guest experience from check-in to check-out- Learn the ins and outs of our golf simulators to steer Guests towards appropriate gameplay and maximize user experience
Maintain extensive knowledge of our food and beverage offerings
- Maintain up-to-date knowledge of all of our products and business lines
Ensure the golf simulators are clean and presentable- Display attention to detail by actively checking in with Guests throughout their booking
Ensure Guest satisfaction and engagement at all times
- Take pride and ownership of each Guests enjoyment and fun at Five Iron Golf
Job Types: Full-time, Permanent
Experience:
- Bay host in UAE: 1 year (Preferred)
* evening/night Guest Services Specialist: 1 year (Preferred)
