BBD - Relationship Manager (Outsourced)

JOB DESCRIPTION

• Revenue:
• Expenses:
• Net Income:
• Assets:
• Consumer satisfaction, loan/financing repayment performance, loan/financing delinquency rates, consumer retention, substantiated Complaints, compliance with regulatory requirements/best practices guidelines and codes of conduct
• No of valid customer complaints, Percentage of Delinquent customers, No. of customer exits due to Financial Crime Compliance reasons

1. Good knowledge of ADIB's Business Banking products & services
2. Experience of credit analyses.
3. Good knowledge of ADIB's Operational Policies & Procedures
4. Proficient in credit appraisal techniques including credit, risk, business & financial analysis.
5. Knowledge of Business Relationship Management.
6. Fair Knowledge of UAE banking practices, regulations & risks
7. Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
8. General awareness of competitors in the local market
9. Excellent knowledge of service standards
10. Knowledge of Cross Sales
11. Computer skills
12. Excellent Communication Skills