Beauty Consultant - Chanel

About Us

We are the leading partner in the luxury goods sector in the Middle East, with over 600 stores and 300 brands, and over 65 years of experience in the region - making us a key player in the beauty, fashion and gifting sectors by providing exceptional service to our partners and delighting all our customers. We are rapidly transforming from a traditional retail and distribution organization selling luxury goods in the Middle East to a hybrid retail organization that brings the luxury experience to our customers everywhere. To support our next phase of growth, we aim to build a world-class team and leverage technology and data to continuously improve every aspect of our operations, from traditional retail to supply chain and customer loyalty. We are therefore looking for the best talent and capabilities to join us on our journey to explore new horizons together.

Your Job Duties

The Beauty Advisor will be responsible for providing exceptional customer service to all our customers and using appropriate sales techniques and product knowledge to achieve sales targets. They will also be responsible for counter cleanliness, restocking, handling new product launches, product demonstrations and marketing. Our Advisor will also be committed to maintaining a high standard of customer acquisition, with responsibilities including:

Develop and maintain guest experience standards to enhance customer loyalty.

. Answer customer inquiries about products, pricing, availability, product usage and services.
. Communicate with customers to assess their needs and assist them in meeting those needs and meeting or even anticipating customer expectations.
. Inform customers of product ranges that best suit their needs.
. Explain the uses and benefits of different brands and products.
. Drive sales while achieving line and sales targets by employing makeup knowledge.
. Follow up on store level targets.
. Prepare daily sales reports.
. Participate in incentives.
. Follow up on sales targets after new product launches at store level.
. Ensure that store merchandising levels are achieved in accordance with brand guidelines.< br/> . Ensure stores are restocked on the right shelves at the right times.
. Report stock shortages using the stock order form.
. Ensure stock is received according to established procedures.

Your success ingredients

A minimum of two years experience in the beauty industry.

What we can offer you

Your ambitions will become a reality with us. We will help you design your career journey through rich experiences, learning and development opportunities, and dealing with different tasks within your role or through internal mobility. Every day, our group provides diverse career paths for exceptional people. We value the value you bring to us, and we strive to offer a competitive benefits package that includes healthcare, child support, remote work policies, flexible working policies, and exclusive employee discounts. To view all our benefits and features, click here

Calling all candidates to apply!

We believe that inspiring and bringing joy and happiness to our customers depends primarily on diversity diversity of thought and culture and constructive differences in abilities and perspectives. Accordingly, Chalhoub Group is committed to the principles of inclusion and diversity in everything it does.

We welcome all candidates to apply to become part of our bright future. We consider all applications from a merit-based and equal opportunity perspective, regardless of gender, age, race, religion or origin, while always making sure to benefit from the talents of people with disabilities.