Body and Paint Team Leader

Job Responsibilities

Body and Paint Team Leader is responsible for overseeing and leading the body and paint department to ensure the efficient and high-quality repair and refinishing of vehicles. This role requires a combination of technical expertise, leadership skills, and a commitment to delivering exceptional customer service.

• Team Leadership: Oversee and lead a team of body and paint technicians, including painters, dent repair specialists, and bodywork experts. Provide guidance, training, and mentorship to team members to ensure they perform their duties effectively. Foster a positive and collaborative work environment, promoting teamwork and high morale.

• Quality Control: Ensure that all repair and paint work meets or exceeds industry standards and manufacturer specifications. Implement quality control processes to minimize rework and ensure customer satisfaction. Conduct regular inspections of completed work to maintain consistent quality.

• Workflow Management: Schedule and prioritize repair and paint jobs, taking into account customer demands and deadlines. Coordinate with the service advisor and parts department to ensure timely availability of necessary materials and parts. Monitor workflow to minimize downtime and maximize efficiency.

• Customer Service: Interact with customers to explain repair procedures, provide estimates, and address concerns or questions. Resolve customer issues and complaints promptly and professionally. Strive to exceed customer expectations in terms of service quality and timeliness.

• Safety and Compliance: Ensure that the body and paint department complies with all safety regulations and environmental standards. Implement safety protocols and provide training to maintain a safe working environment. Maintain accurate records related to safety and environmental compliance.

• Cost Control: Monitor expenses, control costs, and maximize department profitability. Manage inventory of paint, materials, and equipment efficiently. Identify opportunities for cost savings and process improvements.

Assist with quality control and quality assurance for paint integrity and aesthetics.

• Order paint and body related supplies.

Coordinate workflow between body and paint shop.

• Allocate the duties to all workers.

Make Issuance requisition of required materials.

• Take all necessary tests like Adhesion Test, Viscosity Test etc.

Prepare the Check Sheet of Inspected Parts.

• Provide Technical Assistance to all workers.

Maintain all records as per the required standards of the company

• Maintain the record of Daily Production & other activities of Paint Shop.

Train and supervise employees to maintain quality of service.

• Work within the FRU Manual guidelines which will ensure high performance and efficiency levels.

Use all workshop materials, tools, equipment and working clothes correctly & economically & informing the manager of any defects.

• Ensure that the waste and garbage are disposed according to the guidelines laid down for protecting the environment.

Abide by regulations relating to safety at work & reporting any breach of rules to the manager incharge.

• Ensure highest degree of customer satisfaction and retention at all times.

Support overall objectives of the department.

• Encourage & maintain a high level of team sprit within the department.

Communicates ideas and plans with clarity and purpose driven by company values and the Departments vision.

• Attend, participate and contribute at team meetings.

• Qualifications/Requirements

High school diploma, Professional certification, or equivalent (some college or vocational training in automotive repair and refinishing is a plus).

• 8 to 10 years of experience in automotive body and paint repair, with a strong understanding of various repair techniques, paint mixing, and refinishing.

Valid driving license

• MS Office skills

English Fluent (required), Arabic (preferred)

Job Types: Full-time, Permanent

Pay: Up to AED7,

• 00 per month
  
  Application Question(s):
• How many Denters and painters are reporting to you

License/Certification:
* Driver's License (Preferred)