Seddiqi Holding is a family-owned and managed company with a unique, diversified portfolio of businesses and brands across numerous sectors. The business units include Ahmed Seddiqi & Sons the longest standing and largest unit within the group, Seddiqi Properties, Swiss Watch Services and Mizzen
We are looking for self-driven Boutique Manager with customer centric mindset for an amazing new store opening in Dubai Airport. To succeed in the role, you must be proven retail professional with well-developed business acumen & leadership skills.
Position - Boutique Manager, Aesop
Location - Dubai Airport
Key Responsibilities
Boutique Performance and Operation:
- Actively contribute and assist in developing strategies in collaboration with Area Manager to increase store traffic; optimize profitability; develop high potential customers; Promote brand awareness, establish market/store presence, and capture competitive market share and work towards implementing these strategies within the store.
- Drive and maximize sales performance of the team to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitably.
- Demonstrate sales leadership by playing an active role on the sales floor through customer engagement.
- Develop and implement sales action plans in collaboration with the Area Manager to enhance sales for the various product lines.
- Communicate company set KPIs; identify and implement strategies to ensure performance standards are met for all the KPI's.
- Analyze the store's monthly performance, reporting current business trend to cover every aspect of your store, as well as competitor performance to ensure an increase in market share.
- Overlook daily operations like administration, inventory management, VM, and replenishment.
Team Leadership and Development:
- Provide a clear vision to the team about the business and stores vision and key directions.
- Create and maintain a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
- Develop effective communication channels within and outside the store including daily store briefings; communicate current business trends and relevant updates covering all relevant topics and information that will support and enhance sales performance, customer service, operations, product/brand knowledge.
- Provide on-going training and development to the team in the area of operating standards, customer service and product knowledge.
- Ensure a consistent and effective in-store onboarding experience for all new hires.
- Oversee the preparation of accurate daily, weekly and monthly schedules, by analyzing peak hours to ensure adequate floor coverage.
Customer Service & Product Management:
- Lead the team in executing an exceptional customer service experience and create memorable moments by exceeding their expectations.
- Ensure staff is trained with products and demonstrating to customers at all times.
- Resolves customer complaints and responds to comments in a timely and professional manner.
In order to be successful in this role, you should have:
- Minimum of 5 years experience in retail store operations, 2 of which in a managerial position within Beauty or Fashion.
- Experience in leading a sizeable team.
- Strong negotiation and strategic communication skills.
- Organizational and time management skills.
- Excellent interpersonal skills and the ability to build working relationships.
- Ability to prioritize and multi-task.
- Experience in Duty Free is advantage.
- Arabic language is advantage.
The key to our success is the team that works here - and we reward and celebrate success!
Whats next
If youre proud of your past successes, but your future excites you more then let us be a part of your future - Apply Now!
NOTE - Only shortlisted applicants will be contacted. Please accept our utmost appreciation for your interest in joining Seddiqi Holding.
