Job Description
English Capsules is Hiring! Branch Manager
Requirements:
* Leadership experience: You've thrived in a leadership role, motivating and inspiring a team.
* Business acumen: You understand budgets, sales goals, and the keys to running a successful branch.
* Strong relationship builder: You connect with customers, staff, and the community.
* Integrity & compliance: You follow company policies and regulations.
Duties & Responsibilities:
* Create a welcoming environment: Foster a positive atmosphere for employees and learners.
* Lead & develop your team: Hire, train, and motivate staff to achieve goals.
* Manage operations & budget: Oversee daily activities and financial performance.
* Drive growth: Meet sales targets and attract new students.
* Class management: Collaborate with the Education Supervisor to schedule and manage classes.
* Staff development: Develop and supervise your team for optimal performance.
* Follow company guidelines: Ensure the branch operates according to company procedures.
* Maintain a safe & clean environment: Keep the branch organized and welcoming.
* Excellent customer service: Address customer concerns promptly and ensure satisfaction.
* Optimize operations & service: Develop plans to improve efficiency and customer service.
* Branch opening & closing: Ensure the branch operates on schedule.
How to Apply:
Send your CV (mentioning Branch Manager in the subject line) to [Confidential Information].
