Job Title: Business Analyst (banking)
Location: Doha, Qatar
KEY ACCOUNTABILITIES/RESPONSIBILITES
IT and Business Relationship Management
- Partnering with Retail and Wholesale business users to gather all requirements to formulate business specifications and translating those into business functionality.
- Documenting workflows and results of business analysis and obtaining sign-off from users on specifications.
- Evaluate implication of change and develop recover strategies.
- Assisting the technical team in translating application functionality into application architecture and the production of a business functionality requirements statement.
- Communicating the business directives, goals, and needs to the technical.
- Work closely with stakeholders to determine acceptable solutions.
- Designing and executing test plans to ensure that business requirements and functional specifications are implemented properly.
- Work with IT on system capacity to determine feasibility of projects.
- Works with IT application analysts and programmers as necessary.
- Performs analysis of department production and redesigns workflow if appropriate
KEY COMPETENCIES
- Functional / technical skills must have functional and technical knowledge plus detailed understanding of retail banking operations and technology.
- Functional / technical skills functional and technical knowledge plus detailed understanding of wholesale banking operations and technology is desirable.
- Dealing with ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air
- Integrity and Trust - Direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
- Perseverance - Pursues everything with energy, drive, and a need to finish; doesn't give up before finishing, especially in the face of resistance or setbacks.
- Stakeholder management - Can negotiate skilfully in tough situations with both internal and external stakeholders at all levels; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
- Written communications - writes clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
- Problem solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers
QUALIFICATIONS, EXPERIENCE
Minimum Qualifications:
Minimum Experience:
- Minimum 5 years relevant experience in Retail banking with exposure to systems and procedures analysis
Knowledge, & Other skills:
- Good working knowledge of IT services and system development.
- Prior experience in cards domain projects.
- Prior experience in projects from Issuing (Cards and Cards product) and Acquiring side (Merchant Acquiring & POS).
- Prior experience in projects which includes Banking system like (PRIME TSYS, IST FIS or any other Card Management Systems.)
- Good understanding of the mandatory Scheme compliances (Visa / MasterCard/NAPS)
- Good knowledge of Scheme certifications for issuing and acquiring. (Visa / MasterCard)
- Should have sound knowledge of POS, POS certifications.
- Should have sound knowledge of ATM, (NCR- Diebold)
- Retail internet and Mobile Banking knowledge
- Ability to collaborate and communicate effectively.
- Good computer and MS office skills.
- English speaking
- Arabic speaking (desirable)
PRIORITY TO CANDIDATES AVAILABLE IN QATAR WITH NOC TO CHNAGE SPONSORSHIP/UNDER FATHER OR HUSBAND'S SPONSORSHIP
