Job Description
Skill Farm Members are invited to apply for the following role:
Responsibilities:
Develop and document business process models to illustrate current and future states.
Design, develop, and maintain regular reports, dashboards, and scorecards using various data reporting tools to monitor adoption of new processes.
Facilitate discovery sessions working with the business, technical and functional team members to identify the right solution.
Analyze data to identify trends, patterns, and insights that inform business decisions.
Collaborate with IT and data teams to enhance existing solution and build new functionality.
Provide training and support to end-users.
Assist with the implementation and UAT of newly designed functionality.
Identify opportunities for process improvements and contribute to ongoing optimization efforts.
Participate in special projects and perform ad-hoc analyses as required by management.
Skills:
4+ years of experience in business analysis or similar role.
Advanced proficiency in PowerPoint, Word, Excel, collaboration tools such as Miro, Jira an advatage
Excellent verbal and written communication skills.
Proven ability to manage multiple tasks and adapt to a changing, fast-paced environment.
Strong problem-solving skills and the ability to exercise sound judgment.
Salesforce experience is an advantage.
Fluent in English, other languages an advantage
