Description
At OSN we believe that every good story is a unifying tool with the power to heal, connect, and inspire everyone regardless of age, gender, language, or nationality. For over 2 decades we have been in the business of showcasing these incredible stories from around the world, curated for our viewers here in MENA. We intend, through our services, our innovation, and our commitment to superior content, to bring the most powerful experiences to every screen.
OSN is the MENA region's leading entertainment company for premium content services serving 26 countries. Our subscribers across both OSN+ (streaming) and OSN channels enjoy curated series, films, and documentaries across genres and languages focusing on Western, Arabic, Turkish, and more. Our purpose is and always will be to elevate the boundaries of great content in MENA, and that's why our people are the most vital part of our success. We believe that having the right team is how we can be successful at everything we do now and in the future.
Job Purpose
This role is responsible for developing, leading and managing the entire hotel segment within the OSN B2B portfolio. To lead and accelerate execution of the strategy and achieve sales targets within a designated region (MENA).
Responsibilities:
- Define the future requirements of the hotel industry in the region for in room entertainment. What role can OSN play in the guest experience How can it differentiate itself
- Identify and establish working relationships with, and access to, the decision makers within the hotels segment at both the HQ and Local level (international Brands / local franchisee).
- Identification and development of aggregators / distributors / OEM's as accelerators to deliver the hotel business objectives (new sales and renewals targets).
- Develop and implement strategies to achieve agreed market penetration, revenue targets, and product development in each of the target markets within the assigned geography which is all of MENA.
- Manage the existing hotels business that is facilitated through Telcos (Evision, du)
- Develop Hotels business through other Telcos in the region (STC, Zain, Ooredoo, Mobily, Orange etc.)
- Prepare and present sales reports, forecasts, and budgets to senior management.
- Lead and motivate a team of sales representatives, providing guidance, coaching, and performance feedback.
- Monitor market trends, competitor activities, and customer needs to identify areas for improvement and adjust sales strategies accordingly.
- Collaborate with cross-functional teams, including marketing and IT product development, to ensure alignment and maximize sales opportunities.
- Stay updated on industry trends, market conditions, and competitor activities to identify potential risks and opportunities.
People Excellence (internal/external customer engagement and relationship management)
- To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty and desire to support others.
- To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.
- To display confidence, self-belief and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.
- Continuously develop own skills by attending all required training courses and maintaining an up-to-date knowledge of products, services, systems and work processes.
Qualifications, experience, knowledge and skills requirements
Education requirement:
- Bachelor's degree in related field
Experience required:
- 4 yrs minimum business experience with at least 2 years spent in a sales management capacity with budget responsibility.
- Key Account management experience
- Worked in MENA with established networks in any hospitality, telco, system aggregators.
- Multi-national experience preferred.
Competencies:
- Strong persuasive and negotiation skills
- Data analytical skills
- Planning and organization skills
- Strong leadership & people management skills
- Self-starter with the ability to work independently.
- This role requires strong analytical bias, strategic insights and the ability to drive sales growth while maintaining excellent customer relationships.
- This position is suited to someone with a strong action bias, drive for results and high energy levels.
