POSITION SUMMARY: Customer service and Business Development portfolio. Provides effective bridging between customers and IQ-group; in ensuring customers stay satisfied and positive at all time.
- PRINCIPLE DUTIES AND RESPONSIBILITIES:
Account manager focusing on full set of customer service activities; include order processing, supply chain management, inquiries, quotations and customer complains.
Co-ordinates customer requirements through cross functional activities from a single base to and from multiple locations on various disciplines such as R&D, Engineering, Finance, Quality, Product Testing, Manufacturing, MIS etc.- Product benchmarks and market researches.
Manages and hosts visiting customers.
- Total customer satisfaction requirements.
Business travels as and when required.
_
Qualifications, experience_:
- Diploma/degree in business disciplines.
Excellent communication skills; both written and verbal.- Good administration and organization skill with attention to details.
A team player.
- Initiative to work with minimum supervision.
Ability to interpret and summarize complex documents/situations into workable action items and seeing through the process.- Ability to create business presentation needs.
_Generic & Functional Skills / competencies:
_- Advanced Microsoft Excel knowledge will be an advantage.
Job Types: Full-time, Permanent
Pay: RM2,- 00 - RM4,000.00 per month
Benefits: - Free parking
Maternity leave
Professional development
Schedule: Monday to Friday
Supplemental Pay:
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Business Development: 1 year (Preferred)
Language:
License/Certification:
* Mandarin (Preferred)