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Company Description
Urban Company is a technology marketplace for home services. The company offers services through its mobile app and website, including beauty & spa, cleaning, plumbing, carpentry, appliance repair, and painting. It operates in 231 cities across 4 countries and has a network of over 45,000+ trained service professionals delivering services to 10 Million+ happy consumers. Urban Company's vision is to empower millions of professionals worldwide to deliver services at home like never experienced before.
Qualifications
- Excellent analytical skills
- Strong communication skills, both written and verbal
- Customer service experience and ability to interact with clients in a professional manner ( Not compulsory )
- Proficient in Microsoft Office, particularly Excel and PowerPoint
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Bachelor's degree in Business Administration, Marketing, Engineering or related field
- Is available for full time internship.
Additional skills that would be beneficial include experience in data analysis, a passion for the service industry, and a desire to learn about business development and entrepreneurship.
Role description
1. Execute daily business operations and training processes
2. Daily Analysis of Supply/Quality Metrics to enhance customer experience with UC.
3. Resolving real-time partner concerns to improve partner happiness.
4. Coordinating with Multiple Teams within & outside the organization to deliver effective results
5. Work on the ground to devise Partner or Provider-level performance improvement plans & to develop better pool of supply for staff on-boarding
Details about the Internship
1. It is an in Office Internship.
2. Immense learning and growth since the category is being built and structured.
3. It is a Paid Internship.
4. Time Duration: 4 - 6 months.
5. Only for Candidates with valid UAE visas (excluding visit visas)
Job Type: Internship
Salary: AED1,800 - AED2,000 per month
Date Posted: 19/11/2024
Job ID: 100826799