Job Purpose
- To support and enhance regional / cluster branch sales and service achievements by identifying new and existing business opportunities via various sales activities, customer events and market days
- The BDM will report to the Branch Manager
- The BDM will be responsible for :
- End to End Sales ( self closure)
- Referrals to branches (referral sales)
- Listing New Companies / Upgrading Existing Companies on SFA
- Activity management and penetra
- Activity management and penetration on companies part of their portfolio (50 companies under management)
Key Result Areas
- To ensure sales performance are exceeding asset targets for cluster branches as per KPIs set by Business.
- To maximize business penetration from portfolio companies (combination of Mashreq Onsite and Non Mashreq Onsite)
- BDMs to manage a portfolio of companies including Mashreq Onsite Companies (Each BDM is exclusively tagged to a Mashreq Onsite Company)
- To identify catchment area business opportunities existing via SFA/branch portfolios
- To work with business partners/channels, stakeholders across segments to identify business opportunities improve products and propositions and enhance pre and post sales experience for the customers
- CRM Management
- To create sales referrals via CRM Opportunities
- Monitor conversions on referred opportunities by branch team
- Learning and Development
- Self accreditation on Gold and Business Banking segment products.
- Service Mandate
- Minimal Rejects (Less than 5%), 90% on Mystery Shopping Scores, Minimal Customer Complaints for companies being managed
Knowledge, Skills and Experience
- Retail banking sales management skills
- UAE Demographic Knowledge
- Networking skills to engage with and work with internal and external stakeholders
- Knowledge of Microsoft Office, CRM, and Bank Systems
- Experience of conducting Local area marketing events at branches and market days at companies
- Strong communication and presentation skills
- Ability to delivery against stretched targets and timelines while undertaking multiple projects
- Ability to travel within UAE
- University Degree required with 3 to 5 years of sales experience.
