Job Description
Bachelor s degree
Experience:
Minimum 1- 2 years experience in business development and customer services.
Preferred Knowledge:
Working knowledge of LIMS, BI Tools, ERP, CRM, Tableau
Knowledge of ISO/IEC 17025:2017 & ISO 9001:2015
Operating knowledge of Microsoft Excel/Word
Risk Management
Knowledge of 5S.
Supply chain management
Customer relationship management
Responsibilities:
To collect, evaluate and analyze multiple data for different operational activities.
To prepare multiple business reports instructed and guided by respective HOD.
To perform data analysis of sales & marketing activities of relevant department.
To perform data analysis of QA/QC activities of relevant department.
To perform in QA/QC activities for the implementation of ISO management systems.
To market and develop the business all over the kingdom through different strategies
To conduct analysis for business development of those areas for which we do not have the capabilities.
To review purchase orders and make sure they meet with the company s criteria.
Deal with vendor registration related to the department.
Monitoring of Business Score Card (BSC) of all Salesperson
Monitoring of Complete Sales Process from Receiving RFQ to Invoice Submission.
Monitoring and ensuring effective implementation of Sales Standard Operating Procedures
Monitoring and ensuring effective implementation of CRM Standard Operating Procedures
Monitoring of Customer Complaints and handling
Handling and Analyzing Customer Feedback
Analyzing Customer Segmentation
Monitoring of Quality related requirements of Procurement Process.
Monitoring of Ventures, LinkedIn etc. and other platforms for new business opportunities
Handling the training of coordinators for preparing testing reports, coordination with customers and technicians for operations, and coordination with customers for sales and recovery.
Monitoring performance of coordinators.
Skills
Microsoft Office
Fluent in English and Arabic
Time management and organizational skills
Quality Management Skills
Presentation Skills
Desired Candidate Profile
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality
