Company Description
ABS Courier is a 100% Egyptian logistics service provider based in Qesm El Maadi. Since 2001, we have been dedicated to serving small and medium corporates as well as individuals with the right tools, resources, and pricing to ensure their businesses thrive. Our mission is to handle all logistics needs so our clients can focus on running their businesses successfully.
Role Description
This is a full-time on-site role for a Call Center Agent at ABS Courier in Qesm El Maadi. The Call Center Agent will be responsible for providing exceptional customer service, ensuring customer satisfaction, utilizing strong interpersonal skills, providing customer support, and demonstrating computer literacy in resolving queries and issues.
Qualifications
- Customer Service Representatives and Interpersonal Skills
- Customer Satisfaction and Customer Support skills
- Computer Literacy
- Excellent communication and problem-solving abilities
- Ability to work well in a team environment
- Prior experience in a call center or customer service role is a plus
- High school diploma or equivalent
