Job Description
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Desired Candidate Profile
Profile:
Grads/undergrads/dropped out/gap year
English fluency is a must
Availability to work from home after three months
Rotational US shifts
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality
