Job Description
Vodafone is seeking enthusiastic individuals to join our team as Call Center Representatives.
Responsibilities:
- Handle calls from customers regarding inquiries, complaints, billing, and technical issues.
- Provide accurate and efficient solutions to ensure customer satisfaction and retention.
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with other departments to escalate and resolve complex issues.
- Stay up to date with product knowledge and services to better assist customers.
Benefits:
Attractive Salary, KPIs and Connectivity allowance.
Fully paid training.
Work from home opportunity.
Social and Medical Insurance.
Healthy work environment.
Desired Candidate Profile
Profile:
Fluency in English is a MUST .
Egyptians only.
Graduates only.
Maximum age 45 years old.
Location: Cairo and Alex.
Flexibility to work in shifts.
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality
