Company Description
Outserving Plus is a leading outsourcing service provider based in Qesm 1st 6 October. Our mission is to foster productive cultures with engaged employees, support management decision making, enhance business growth with low cost and risk, and ensure great customer experience. We offer a range of services including outsourcing, recruitment, and special HR consultations to help businesses thrive. With dedicated HR expertise, powerful HR technology, and data-driven insights, we are committed to staying ahead and providing plug-and-play solutions for our clients.
Role Description
This is a full-time on-site role for a Call Center Agent at Outserving Plus. The Call Center Agent will be responsible for providing excellent customer service and support, handling customer inquiries and resolving issues, maintaining customer satisfaction, and ensuring effective communication. The role requires strong interpersonal skills, computer literacy, and the ability to handle customer support tasks efficiently and professionally.
Qualifications
- Customer Service Representatives, Customer Satisfaction, and Interpersonal Skills
- Customer Support and Computer Literacy
- Experience in a call center or customer service role
- Excellent communication and problem-solving skills
- Ability to multitask and work well under pressure
- Attention to detail and accuracy
- Strong time management and organizational skills
- Fluency in written and spoken English
- Experience with CRM software is a plus
