Job Description
Company Description
Partners Outsourcing is a pioneering call center and business process outsourcing (BPO) company located in Cairo, Egypt. With over 10 years of experience, Partners Outsourcing provides quality services that support the growth and success of organizations globally. The company specializes in Lead Generation, Appointment Setting, and Ping Post, emphasizing both efficiency and quality in its operations.
Role Description
This is a full-time on-site role for a Call Center Team Manager. The Offshore Team Manager will be responsible for overseeing and managing the day-to-day operations of the telemarketing team. This includes supervising the team, setting targets and goals, providing training and guidance, and ensuring the team meets performance standards. The Call Center Team Manager will also be involved in strategic planning, data analysis, and fostering strong customer relationships.
Desired Candidate Profile
Profile:
Qualifications
Analytical Skills, Business Planning, and Communication skills
Solar Experience Preferred
Telemarketing experience is a MUST
Experience in sales operations
Leadership and team management abilities
Excellent English verbal communication skills
Ability to work in a fast-paced and target-driven environment
Strong problem-solving and decision-making skills
MUST have experience working with offshore call centers. (US market)
Working hours 4 PM to 12 AM
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality
