Call Centre (Healthcare ) - 1-2 Years- Help Clinic to increase sales and revenue.
Outbound and Inbound call to respond to all inquiries made by patients, vendors, insurance companies and other medical facilities.- Re-scheduling patient appointments as required via telephone calls and written notification to patients.
Screening and routing patient calls to other departments efficiently, insuring accurate registration, appointment scheduling and follow-up appointment scheduling in database.
- Taking clear and accurate messages on behalf of other departments.
Responding to patients questions and needs by editing, canceling and re-scheduling appointment as necessary according to clinic protocols.- Reviewing physician schedules regularly to maximize capacity and verify correct scheduling.
Creating testing orders for patients and faxing or mailing as per patient request.
- Faxing medical records to facilities authorized to receive patient information.
* Maintains a good working relationship and effective communication both within the department and with other departments for the benefit of the patient.
- Other duties as assigned.
Job Type: Full-time
Pay: AED4,
- 00 - AED5,000.00 per month
