PURPOSE OF THE JOB:
A brief description of the job and how it contributes to the purpose of the function. One paragraph maximum.
A cash office cashier is responsible for handling checks, cash, and Returns. With their consent, cash office cashier make cash readily available to clients, employees and other individuals who need to process financial documents. Banks, stores, and other financial institutions.
ASSIGNMENT:
Job-specific key tasks the jobholder has to undertake to achieve the purpose described
- Follow cash handling procedures to ensure the security of money handling.
- Understand the importance of Prepare cash float bundles for the daily operation.
- Secure and arrange sales cash for deposit to the bank.
- Accuracy of handling cash & cheques deposit slip.
- Secure hand over the cash float to cashiers and register it in the system.
- Submit cashier daily sales reconciliation to the accountant.
- Secure that the control of all economic transactions and routines in the cash office is done in a professional and safe way.
- Handle the uncollected return check voucher sent by customer service and record it in the log book.
- Ensure the cash float request from cashiers are provided.
- Secure small denomination cash for the daily operation.
- Ensure the cash float for the evening shift.
- Receive and reconcile the cash, electronic cards transactions slip, return cheque and bank gift vouchers from cashiers.
- Follow up with the cashier Leader the span report.
- Maintain short and excess log sheet and share with finance and Customer Relation Group leader. Any Abnormal and constant short/excess for any cashier need to be reported to safety & Security specialist.
- Understand of the important of preparing the shift end handover paper and register the cash available in the safe.
- Report to accountant any irregular issue related to safety cash discrepancy
- Available to help and support colleagues when needed.
- Work together with other functions to improve the shopping experience for our customers in order to generate more sales.
- Value other colleagues ways of working and I learn from those who work differently to me.
- Pass on my knowledge to colleagues and encourage them to do the same.
- Keep my colleagues informed so that they can perform their roles effectively.
- Responsible for my own development and look to my manager to support me in improving my competence.
- Look for more effective ways of working to reduce cost.
- Know our daily and weekly service targets and this drives me to improve our service delivery.
- Have the knowledge, confidence, and desire to make customer payment easy.
- Listening to feedback from customer when given and passing this on to my manager.
