Cashier Full Time محاسب زبائن (كاشير) د&Ugrav

PURPOSE OF FUNCTION

To drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: secure an easy buying process from home to home, and understand and match customers needs and expectations now and in the future. Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.

PURPOSE OF THE JOB

I ensure: our check-out service is fast and efficient for our customers and cost-effective for the IKEA store. payment is handled in a reliable, efficient, accurate and friendly way. I always aim to create a positive experience for our customers, so they will want to return and shop with us again over time. I use the IKEA tools and expertise of my colleagues to support me in achieving this.

General retailing experience

3-5 years experience of working in Customer Service department of retail organization

Preferably have a college degree

Knowledge of principles and processes for providing customer and personal services

Communication skills

Must be able to speak and understand English & Arabic

Must have excellent communication and interpersonal skills

Must be able to share knowledge and learning

Must have ability and sense of active learning

Leadership skills

Proactive and courteous customer approach

Able to accept criticism and deal calmly and effectively within high stress situations

Must have the ability to create an environment where the IKEA values are a strong and living reality that embraces the diversity of co-workers and visitors