Job Description
We're seeking a bright and enthusiastic Charging Systems Specialist to join our dynamic team. As a Charging Systems Operator, you will be responsible for implementation and integration of new charging systems nodes in our organization. Your role will involve monitoring, troubleshooting, and maintaining the charging infrastructure to ensure the smooth and efficient operation of the network.
Responsibilities:
Charging Network Management :
-- upgrade projects for the charging system starting from solution submission, Impact analysis and following up on the project.
launching the latest technology for data charging and Policy Control (CIP / ESY / Gx / Gy).
-- integration and testing of new products in Etisalat network.
-- Prepare the requirements needed for network integration of new Nodes (CCNs, SDPs, AIRs, SAPC,OCC,EMM,NGVS,OLM).
-- Troubleshoot all integration/installation/operation problems.
Troubleshooting and Maintenance:
-- Identify and resolve technical issues related to charging systems, including hardware, software, and connectivity problems.
-- Conduct regular operation and inspections to ensure optimal performance and safety.
User Support:
-- Provide support to IN teams addressing their inquiries, troubleshooting charging problems, and guiding them on the proper workaround of the charging system.
Data Analysis and Reporting:
-- Collect and analyze charging data, including SDP/AIR/OCC statistics .
-- Prepare regular reports on system performance, utilization rates, and any maintenance or operational issues.
System Upgrades and Expansion:
-- Collaborate with the engineering and infrastructure teams to plan and implement system upgrades, expansion of charging infrastructure, and integration with new technologies.
Documentation:
-- Maintain accurate records, including equipment manuals, service logs, and user feedback. Also prepare clear MOPs for all tasks and Update documentation and training materials .
Requirements:
-- Bachelor degree in engineering or computer science (0-2 years experience)
-- Egypt/Cairo Residence only .
-- Ready to join within 2 weeks maximum.
-- Fluent in English .
-- Strong Unix/Linux Skills: Proficiency in Unix/Linux system administration, including installation, configuration, performance tuning, and troubleshooting.
-- Scripting and Automation: Strong scripting skills (e.g., Bash, Python, Perl) to automate routine tasks and system management processes.
-- Networking Knowledge: Solid understanding of networking principles and protocols (TCP/IP, DNS, DHCP) and experience with network troubleshooting on Unix platforms.
-- Basic understanding of telecommunication concepts and technologies .
-- Virtualization and Cloud: Experience with virtualization technologies (e.g., VMware, KVM) and cloud platforms (e.g., AWS, Azure) in a Unix environment.