Chat/Email/Voice English Customer Service

As a member of the Contact Center department at NAOS Solutions, you will play a crucial role in providing exceptional customer service through chat, email, and voice channels. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a positive customer experience.

Responsibilities:

• Engage with customers via chat, email, and voice to address their questions and concerns
• Provide accurate and timely information regarding products and services
• Troubleshoot and resolve customer issues efficiently and professionally
• Ensure customer satisfaction by delivering high-quality service and support
• Collaborate with team members to optimize processes and enhance the overall customer experience

Requirements:

• Proficiency in English language (both written and verbal)
• Experience in customer service via chat, email, and voice
• +2 years experience in customer service
• Strong communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Problem-solving skills and attention to detail
• Flexibility to work in shifts and weekends

If you are a customer-focused individual with excellent communication skills and a passion for helping others, we invite you to join our dynamic team at NAOS Solutions. Apply now to be part of a supportive environment where your contributions make a difference!