Chatting Customer Service

MICO WORLD is currently hiring English speakers for Chatting customer service agents to participate in our platform

Responsibilities:

• Respond promptly and professionally to users inquiries, concerns, and requests.
• Collaborate with other team members to address users needs and improve overall service delivery.
• Troubleshoot technical issues and guide users through problem-solving steps to resolve issues.
• Stay up to date on product knowledge, company policies, and industry trends to better assist customers and provide informed solutions.

Qualifications:

• At least 1 - 3 years of customer service or telesales
• Excellent English
• Ex Talabat, Etisalat UAE or Noon are preferable

Benefits:

- Salary: 7k up to 10k + KPIs

- Medical & Social insurance

- Transportation allowance

-Location : Maadi