About the Company:
At Maharah, we work on elevating the human resources sector in the region by providing manpower services for the public and private sectors, and meeting the needs of the local market through an integrated services, including the services of the business sector, the individuals sector, Esnad Maharah Nationalization Program and the talent hub platform services. Maharah aims to provide the market with national and foreign manpower, highly qualified in more than 280 professions, as well as providing innovative solutions to human resources departments in various sectors.
Job Responsibilities
- Having experience in the field of the industrial Sector.
- Supervising the follow-up of all requests in the system (such as exit and return, final exit), etc.
- Supervising the follow-up of residency renewal in the system and preventing any worker from being alerted by the labor office.
- Verifying and following up on the documentation of employment contracts on government platforms.
- Completing sales operations and achieving the required sales percentage.
- Ensuring growth with customers and improving customer satisfaction.
- Good experience and skills in planning and implementing sales strategies.
- Resolving all labor complaints received from the call center.
- Supervising the collection of all workers wishes for renewal and non-renewal before the expiry of their contracts and submitting them to the system.
- Visiting clients workers to convince them to change their desire to continue working and renew their contracts.
- Supervising the delivery of documents such as tickets and others to workers.
- Marketing and promotion skills and the ability to persuade customers.
- Negotiation skill with the client.
- Ensure the follow-up and archiving of documents (residence - ATM).
- Supervising the timely resolution of all worker strikes and visiting them when needed.
- Make regular visits to customers to ensure their satisfaction.
- Ensure responsiveness to customers and pay close attention to their communications.
- Follow up on customers financial claims and motivate them to pay the company's dues.
Job Specifications.
- Bachelor's degree in business administration or related field.
- 3+ years experience.
- Proficiency in English.
- Skills and characteristics:
- Communication.
- Microsoft office.
- Handling work pressure.
- The ability to persuade.
- Accuracy and attention to detail.
- Leadership.
