Grand Community is a leading bulk influencers marketing service operating in over 6 countries and with 500+ employees in 5 offices. Established in 2019 and based in Al Asimah, Kuwait, Grand Community specializes in offering bulk influencer services within 24 hours notice period to run campaigns ranging from 100 influencers to 35,000 and more. The company offers 24/7 campaign management and has a community of over 35,000 bloggers who work with global, international, and local brands.
This is a full-time on-site role as a Customer Care Professional at Grand Community's Al Asimah location. The Customer Care Professional will be responsible for ensuring customer satisfaction and providing customer support. Daily tasks will include analyzing customer feedback, providing excellent communication, responding to customer inquiries promptly, and resolving customer issues in a timely and efficient manner.
Must have a License & Car
Customer Satisfaction, Customer Support, and Customer Service skills
Strong analytical skills
Excellent verbal and written communication skills
Ability to work well in a team
Experience in customer service or a related field
Proficiency in relevant software applications
Bachelor's degree in business administration or a related field is preferred
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