Cloud Operations Engineer

Job Title: Cloud Operations Engineer

Work Location: Dubai, UAE

Role Type: Outsourced, Full Time, Long Term, On-Site

Language requirement: Excellent verbal and written communication skills in English.

Contract: Standard 2 years

Industry: Automotive

Benefits: UAE Employment Visa, Medical Insurance and other benefits as per UAE Employment Law

Education: Bachelor's degree in Computer Science, Engineering, or a related field.

Experience: Minimum of 3 years of experience in operations or a related role.

Cloud Computing: Proficiency with public clouds such as AWS, Microsoft Azure, and Alibaba Cloud.

Technical Skills:

• Strong knowledge of Linux, databases (MySQL, Redis, Kafka, MongoDB), and containerization (Docker, Kubernetes).
• Familiarity with monitoring tools like Prometheus.
• Experience with high availability design, observability, and operational processes.
• Preferred: Prior experience in project management, product management, or knowledge of app development/client-side technologies.

1. Cloud Infrastructure Management:

Manage public cloud resources including servers, networks, databases, and container clusters.

Ensure optimal performance and security of cloud-based infrastructure.

2. Application Stability:

Monitor and maintain the stability of our connected vehicle platform applications.

Implement measures to ensure high availability and fault tolerance.

3. Daily Maintenance:

Perform routine maintenance tasks such as system updates, issue resolution, emergency response, and technical support.

Document and report on all maintenance activities and incidents.

4. Process Improvement:

Contribute to the development and refinement of operational workflows and best practices.

Collaborate with cross-functional teams to enhance operational efficiency and service quality.

5. Incident Management:

Respond promptly to system outages or performance issues.

Conduct thorough investigations and implement corrective actions to prevent recurrence.

6. Technical Support:

Provide technical assistance and guidance to internal teams and stakeholders.

Stay updated on the latest industry trends and advancements.