Cloud Support Engineer

About Lexzur:

Lexzur is a global and fast-growing Legal Tech company providing unique and innovative solutions for the entire Legal Industry. We are seeking candidates who value collaboration, creative solutions, and teamwork.

Azure Cloud Support Engineer Job Summary:

The ideal candidate is someone that enjoys assisting people with computer issues and is able to explain technical details simply. The person will be responsible for resolving issues, configuring operating systems and using remote desktop connections to provide immediate support. In addition, the person will be required to administer and configure Office 365 environments and Azure services.

Qualifications:

Proven work experience as a technical support engineer, desktop support engineer, IT help desk technician or similar role

Hands-on experience with Windows environments Windows Server and AD

Understanding of networks, networking configurations and internetworking

Hands-on experience with Office 365

Hands-on experience with deploying Azure services

Ability to diagnose and troubleshoot basic technical issues

Ensure all issues are properly logged

Excellent problem-solving and communication skills

Work well under pressure

Requirements:

Qualification in an industry related field and/or relevant Information Technology Degree or Diploma

Minimum 4 years experience

Good Knowledge of Azure Cloud

Office 365 admin functionality

Oversee and update assigned support service requests

Handle daily technical support activities on desktop support, data network and server management

Develop and manage effective professional working relationships with team members and clients

Assist users with hardware and software issues

Microsoft SQL Server Database Administration