Job Description
Job Description
Being an Ambassador for the Brand and for the Talent & Culture Department by offering engaging service to our colleagues, being approachable, friendly and assisting colleagues when needed on a daily basis
Promoting the Mission, Values and Service Promises by creating programs that support these and bringing them to life in the hotel. As well as acting as a role model for the Accor Values
Develop and drive the L&D strategy in line with the hotel / Accor vision
Evaluating training programs to ensure effectiveness and implementing action plans
Creating monthly, quarterly and yearly training plans for the entire hotel ensuring consistent and structured delivery which meets the needs of the business
Communicate information about training events in a timely and professional manner to ensure the business is kept up to date about learning and development activities
Facilitating all Accor / Fairmont Standard Training Courses
Working with leaders and departmental trainers within the hotel to identify needs and deliver learning solutions including departmental welcoming
Qualifications
Hospitality HR & Training background
Fluency in English; additional languages are a plus
Strong administrative background with proven attention to detail and accuracy
Previous relevant experience is required
Excellent communication, interpersonal, and presentation skills
Demonstrate good facilitation skills and ability to engage staff
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Desired Candidate Profile
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality
