Company Description
Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
Job Description
The key responsibilities for this position are:
- To prepare accurate 3 months/12 forecast for hotel rooms revenue by Market Segment/Day and weekly action plan.
- To assist and effectively communicate the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality.
- To ensure compliance with brand, regional and owning company Processes and Procedures pertaining to Revenue Management.
- To continuously manipulate availability & rates while ensuring parity across all distribution channels. This allows maximum flexibility to capture all market buying patterns while optimizing REVPAR.
- To provide the sales team with performance analysis of top producing accounts, thus providing required analysis to support pricing and re-contracting.
- Monitor competitor availability and pricing daily, using all available tools such as Industry Reports, Internet, Ring Around, Dummy Bookings etc., and subsequently analyze & report actual performance versus competitive set.
- Ensure optimal use, and measure performance on all distribution channels, to ensure that fair market share is achieved if not surpassed, e.g., hotelier, GDS, Minor Hotels.com, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.
- Maintaining high standards of data quality through system maintenance.
- Monitor Revenue database of historical data and supervise its continuous daily capture, and subsequently produce a calendar of events required for revenue and pricing decisions.
- Carry out analysis of Booking Patterns & Market Trends and ensure that these are recorded to facilitate future decisions.
- Oversee day to day operations and performance management of onsite Reservations team.
- Prepare accurate and comprehensible reports on a regular basis (daily, weekly, monthly, quarterly, yearly) as required by management at property and corporate level.
- Understand the dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors, and all demand generators for the destination.
- Complete any additional responsibilities as assigned by the Management.
Qualifications
- Diploma / Bachelor degree education in the related field
- Additional certification(s) from a reputable Hospitality Management school will be an advantage
- Minimum of 2 years of experience in similar capacity
- Attention to detail required
- Excellent reading, writing, and oral proficiency in the English language
- Ability to speak other languages and a basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel, Word, & PowerPoint
